The P.A.

A weekly address from Patrick Adams,
President of St. Louis Community Credit Union

What’s in a Name?

On March 20th, 2017, posted in: Industry, Uncategorized by

boot tracksI don’t know what I was expecting when I walked into Chuck’s Boots, but as I entered, I stopped inside the door for a second and had to gather myself. My face must have had that sort of look that a young farm boy might have when he first travels to New York City. Those corn fields all the way to the horizon at home, suddenly replaced by concrete stacked to the clouds, will have a halting effect. (more…)

We’re a Movement, Not an Industry

On March 13th, 2017, posted in: Industry, Uncategorized by

hands with sunset similar to CUNA logoLike that crazy uncle whose antics are suspect at best, we try not to talk about our credit union movement’s crazy side very often. You know, if you talk about it, suddenly there it is — on your doorstep. The fact is that we have a collective credit union mission and a power that we don’t leverage near as well as we could. Folks, it’s time to talk about it.    (more…)

Creative Tension: Urgency + Honesty + Accountability

On March 6th, 2017, posted in: Industry, Uncategorized by

paper light bulbIf I used the phrase “creative tension,” would you recognize where I might be going with the discussion? I’ll come clean with you — the first time I heard it, I was drawing a mental picture of what exactly this action is, but honestly, I was guessing as to the answer. In a business setting, what is “creative tension?”    (more…)

Closing the Gaps

On February 27th, 2017, posted in: Service, Uncategorized by

mind the gapDon’t you wish that the people who engineer the front end of cars and the people who make parking curbs could get together on what the height should be? It seems like more times than not, I pull into park and a shrieking, guttural sound comes from the front undercarriage of my car as it plays a game of tag with the curb. You only need to hear the sound once, and you are forever scarred. It may happen more than that initial time, but truthfully, you’ll be conscious of attempting not to do it for the rest of your driving days. It’s a horrible sound.  (more…)

Bet You I Don’t Forget Next Year

On February 21st, 2017, posted in: Just Because, Uncategorized by

felt hearts on clotheslineTime marches on. I’m older, things ache and my eyes aren’t as good. Patience is tested more often, belts don’t stretch as far and I have an uncontrollable desire to wear plaids with stripes. There are issues I remain passionate about, and there are those that once moved me that today don’t even register. Yes, time marches on. (more…)

Add That to the List — Happy Thoughts

On February 13th, 2017, posted in: Just Because, Uncategorized by

ice cream sundaeEvery once in a while, we celebrate in a big way. A night out on the town. On our radar is a dinner that includes as many courses as reasonable. Think appetizer, entree and dessert as the primary goal. Dessert is usually shared as a result of the loaf of bread consumed while waiting for appetizers. The bread is of the fancy kind, and we just can’t seem to stop ourselves. It almost always happens that way.    (more…)

Respect

On February 6th, 2017, posted in: Just Because, Uncategorized by

RESPECT Scrabble TilesRespect for one another has eroded as if an avalanche has struck the mountainside. I can’t believe how far. So far, in fact, that love, kindness and respect for each other is questioned. Respect is so out of the norm that people ask, “Why are you being nice to me?” How sad. Being respectful of another person is now taken as a ruse of some sort. In other words, the expectation is now comments that are something in the way of disrespect. I’m thinking out loud here, but when love, kindness and good deeds are no longer the expectation, how slippery does the slope become? (more…)

The Disruptor That Truly Differentiates

On January 30th, 2017, posted in: Uncategorized by

hands with smartphonesThere is a lot of talk in the business world around “disruption.” Disruption is just that — disrupting. No need to overthink the definition. It does appear to me that over time and after relentless conversation, “disruption” has become synonymous with new technology and/or carries a negative connotation. I disagree. Disruption can exist on many fronts and be very positive as well. Thought leaders may need a wake-up call. (more…)

Help Us To Help You

On January 23rd, 2017, posted in: Uncategorized by

People get so frustrated when the credit union has to deny their loan. We do too. We never set out to deny a loan. We look for ways to approve loans, but denials of borrower requests happen all the time. (more…)

Real Solutions For Real People

On January 17th, 2017, posted in: Uncategorized by

Business meeting casualI love talking with our staff. They are insightful, thoughtful, compassionate, mission-centered and generally speaking, some of the finest people I’ve ever met. Did I say smart? Yes, very smart too. (more…)