The P.A.

A weekly address from Patrick Adams,
CEO of St. Louis Community Credit Union

More Service, Less Space

On October 30th, 2017, posted in: Industry, Uncategorized by

Time lapse image of American mall at Christmas time

Have you been paying attention to what’s happening in the retail market? Stores are getting smaller. I’m not talking about the mom and pop stores – they’ve always been small. I’m talking about retailers whose giant stores are equal to their giant brands. Suddenly, like “poof,” you have Walmart, Target, Build-A-Bear and others moving to something on a much lesser scale. I went into a Walmart recently where I could see both the east and west outer wall upon stepping inside the double doors. What? That’s quite a change given that I’ve been in Walmart’s so big that women’s shoes are in a different time zone than barbeque pits. Read more »

Find the humor

On October 23rd, 2017, posted in: Just Because, Uncategorized by

dog wearing funny eyeglasses with fake eyebrows and noseI asked a friend of mine at church the other day how she liked her coffee.  She replied “with lipstick.”  It caught my funny bone and I busted a gut laughing.  In humor, timing is everything.  Her response was perfectly timed.  What also made it funny was that she did not intend for it to be funny.  Her wit was spontaneous—the best kind.  My guess is that she wouldn’t or couldn’t tell a joke—it’s not her style. Read more »

It’s all relative.

On October 16th, 2017, posted in: Just Because, Uncategorized by

binoculars with different filtersIt’s all relative.  I’m tall to anyone under six feet, but to a guy north of seven—not so much.  To somebody who doesn’t work out, I’m a gym rat.  To a triathlete, I’m a cupcake.  I’m a pretty good dancer at the family wedding reception, but to the folks who do it for a living, I look like I’m shuffling at a bus stop in shirt sleeves in the dead of winter. Read more »

People Over Profits

On October 11th, 2017, posted in: Industry, Uncategorized by

diverse employees holding hands in centerPeople as a commodity in the work place?  Commodity is a product that can be thought of as fungible.  Gas is a commodity, so is coffee, milk, fruit—you get the idea.  I didn’t have to turn to my Webster’s II New Riverside Desk Dictionary copyright 1988, minus the cover and containing a few rips, bumps and bruises to know that.  Fungible is defined as something that is easily interchangeable.  I didn’t have to look up that fancy word either.  Put it all together and you get that “people are interchangeable” in the workplace.  Not always. Read more »

Three keys to success

On October 2nd, 2017, posted in: Just Because, Uncategorized by

three antique keys on black backgroundI’m a fan of three keys to success:  discernment; deductive reasoning; and the newly added third “D”—discipline.  I’ve talked about two of them over time, maybe even discipline has been discussed, but never have I hooked them all together to create the “Triple D” to success. Read more »