The P.A.

A weekly address from Patrick Adams,
President of St. Louis Community Credit Union

You Don’t Have To Settle For Mediocrity

On July 2nd, 2012, posted in: Uncategorized by 3 Comments

You don’t have to be good at movie-making.  You just have to make money.  The definition of a successful movie is one that turns a profit for the movie company – not necessarily provides entertainment to you.  Take just a moment out of your busy day and ponder that thought.  How many businesses operate like the movie studios?  “Way too many of them” is pretty close to the right answer.  Not St. Louis Community Credit Union.

Back to the theater.  We keep showing up, paying a king’s ransom for a bucket of popcorn smothered in cholesterol, and continually leave with both an empty feeling and an empty wallet. Hollywood is happy and the general public remains so starved for something entertaining that we allow the mediocrity to be spread like manure – figuratively (I think).  Adam Sandler makes bad movies.  There I said it.

Why does the buying public settle for something less than great?  You can’t tell me that Mr. Sandler and his movie mogul buddies honestly look at the scripts, screen plays, production and final product with an eye toward quality.  It’s junk.  They know it, but they count on your apathy and boredom to lead you to the theater with hopes of reversing your fortunes.  Mr. Sandler knows that the costs are such that if we talk a couple of knuckleheads into sitting through the pain, we’ll be ahead.  The combination spells P-R-O-F-I-T.

You would never allow for your child’s daycare to be sub-par.  You would never allow for your spouse’s doctor to be untrained or unqualified.  And you would never allow for your money to be managed by people whose interests are not aligned with your own, would you?

Yet, much like we plop our money down to see a bad movie because we allow the studios to focus on profitability instead of quality of entertainment, we also give our hard-earned money to big banks and allow them to focus their energies on their primary motivation to make money for their shareholders rather than optimize the return to you.  Have you got so much money that you can afford to do that?  Me neither.

That means that you should be prudent and wise in the management of your money.  SLCCU, as an example, provides up to $400 per year in savings if you use us over the big banking behemoths and the check cashers and payday lenders in town.  That’s because our motivation is your well-being, not paying stockholders.  Now, that’s a great movie with a really happy ending.

What could you do with an additional $400 per year?  Lots of things, wouldn’t you?  Maybe even go to the movies.  Just kidding!

3 Responses to “You Don’t Have To Settle For Mediocrity”

  • Krizza88 says:

    I have been with you now for about 2 months and although I do appreciate your services your customer service could use a little improvement. I am employed with Allstate and our number one focus is on our customers. This being our main focus has improved our share in the marketplace and helps our retention tremendously even with insurance costs rising. I unfortunately have experienced no answer when I call my branch or when I do reach someone the person is  highly unprofessional. As Ive mentioned before your services are stellar but please work on your customer service. Thank you!

  • First of all, thank you for reaching out to us! Although I hate to hear that your experience was not up to par, I’m glad you took the time to let us know. We strive to give outstanding service to our member-customers 100% of the time, and are constantly trying to improve. We would really like to have an opportunity to speak to you about your concern in more detail, so I will be sending you an email message with contact information for our Chief Operations Officer. Thank you again – we look forward to speaking to you. – Patrick Adams

  • Patrick Adams says:

    First of all, thank you for reaching out to us! Although I hate to hear that your experience was not up to par, I’m glad you took the time to let us know. We strive to give outstanding service to our member-customers 100% of the time, and are constantly trying to improve. We would really like to have an opportunity to speak to you about your concern in more detail, so I will be sending you an email message with contact information for our Chief Operations Officer. Thank you again – we look forward to speaking to you.

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